Privacy Policy

PRIVACY POLICY

The following provides detail about our GDPR Privacy Policy. Creative Resource Solutions treats your privacy seriously. In general, we use the personal information that we collect from you to identify personal preferences and match your needs with relevant products and services and process any requests that you may make to us.

How Do We Collect Information About You and How Is It Used?

You may provide personal information when communicating with us. You may request a product or a service and give your name, e-mail address CV and other contact information so that the request can be processed and products or services where appropriate delivered to you. We may collect information about your tastes and preferences both when you tell us what these are and by analysis of customer traffic, including by using cookies (see below). We consider all the personal information you give us (for instance about your lifestyle or health) is sensitive personal. Any such information ("sensitive information") will only be disclosed with your express consent.

We may use personal information collected about you to personalise your visits to our web site and recommend goods or services to you. We also use the information to help us develop the design and layout of our web site to ensure that our sites are as useful and enjoyable as possible. We may use personal information collected about you to let you know about functionality changes to our web site or changes to our terms and conditions of use.

Traffic Data

We may provide aggregate statistics about our sales, customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.

Other Disclosures

Creative Resource Solutions reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users.

Cookies

A cookie is a piece of information that is stored on your computer's hard drive by your web browser. On revisiting this site our computer server will recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use all the features of our web site. You can review and change your Cookie preferences for this site on our Cookies Page

What information do we collect?

When you send your CV or apply for a job through Creative Resource Solutions, you provide us with both contact and other personal information including CV's. Contact information typically includes your name, email address and phone number.

While you are a Creative Resource Solutions client, we manage information with regard to your job status, choice of services and customer logs. In addition, we may store electronic mail and other communications we receive from you as a necessary incident to the transmission and delivery of those communications.

How do we use this information?

Your CV and related information will be shared or sent to prospective employers and our clients.  Once you have secured a placement additional information will be provided to them to enable the placement to proceed. Such employers and clients will usually be located inside the European Economic Area (EEA) but may be outside of the EEA.  Personal data shall not be transferred to a country or territory outside the EEA unless that country or territory ensures an adequate level of protection or the appropriate safeguards are in place for your rights and freedoms.  Before such a transfer takes place outside of the EEA, we will provide you with further information concerning this.

How do we hold ths information?

All the personal data we have is stored on our database in the UK.

Your rights

You currently have the right at any time to ask for a copy of the information about you that we hold. We charge no fee for this service. If you would like to make a request for information please email nathan.berger@creativersl.co.uk

In addition to this right of access, you also have the following rights: erasure, restriction of processing, objection and data portability. 

Retention of your data

Your data will be retained for a period of 5 years unless you exercise your right to request that the data we hold on you is deleted prior to this.

Withdrawal of consent

If you have provided us with your consent to process your data, for the purpose of using our services and us finding you suitable work, you have the right to withdraw this at any time.  In order to do so you should contact us by emailing nathan.berger@creativersl.co.uk

Contact

Please address any questions, comments and requests regarding our data processing practices to Nathan Berger (Managing Director – Creative Resource Solutions) nathan.berger@creativersl.co.uk